Frequently Asked Questions

Click Sign Up and choose whether you are a brand or a creator. Verify your email and complete your profile. Brands can immediately post a brief; creators can apply to open campaigns.

Brands: company details and billing contact. Creators: social handles, niche, location, and a short bio. You can update details anytime from Settings.

Go to Campaigns → New Brief. Add objectives, deliverables, timelines, and budget. You can invite creators directly or keep it open for applications.

Use filters like audience demographics, engagement rate, location, and content style. Shortlist candidates and review their media kits before sending offers.

Browse active campaigns, filter by your niche, and click Apply. Add a short pitch if required and confirm your availability for deliverables.

Follow the brief and platform rules. Disclose partnerships clearly. Avoid false claims, sensitive topics without approval, and prohibited content.

Payments follow the agreed milestone or after content approval. Track status in Payments → Payouts. Processing times vary by method and region.

We support bank transfer and popular digital wallets (where available). Add or update your payout details in Settings → Billing.

Upload drafts for review. Brands can request changes within the agreed rounds. Once approved, publish as scheduled and submit proof of posting.

Usage scope and whitelisting permissions are set in the brief. Ensure explicit agreement for paid amplification or extended usage.

Use Forgot Password on the sign-in page to receive a reset link at your registered email address.

Clear cache/cookies and try again. If the issue persists, check our status page or contact support with your browser version and a screenshot.